🔒 Privacy Policy

Welcome to our online marketplace. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and related services. By accessing or using our platform, you agree to the terms outlined in this policy.

1. 📥 Information We Collect

a. Information You Provide Directly:

• Full Name
• Email Address
• Phone Number
• Shipping/Billing Address
• Account login details (username, password)
• Store and product information (for vendors)

b. Information Collected Automatically:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type and operating system

2. 🎯 How We Use Your Information

• Process and fulfill transactions between buyers and vendors
• Facilitate secure payments
• Communicate with you (e.g., order confirmations, support)
• Verify store owners and validate product authenticity
• Improve platform functionality and user experience
• Detect and prevent fraud or unauthorized activities
• Comply with legal obligations

3. 🤝 Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Payment processors to complete transactions
• Logistics partners for delivery coordination
• Customer support tools to manage communications
• Regulatory authorities when required by law or to prevent fraud

4. 🔐 Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. These include:

• SSL encryption for data in transit
• Secure storage of sensitive information
• Restricted access to authorized personnel only

5. 🍪 Cookies and Tracking

We may use cookies and similar technologies to:

• Keep you logged in
• Remember preferences
• Analyze website traffic and usage

You can control cookie settings through your browser at any time.

6. 🚫 Your Data Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Object to certain types of data use
• Withdraw consent (where applicable)

To exercise these rights, please contact us at:
Email: alphainteractivehub@gmail.com
Phone: +234 706 609 6155
Support Center: support@gofroma2zafrica.com

7. 👶 Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. 🌍 International Users

If you are accessing our platform from outside Nigeria, please note that your data may be transferred to and processed in Nigeria, where our servers and offices are located.

9. 📄 Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users via the platform or email.

10. 📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team at:

Email: alphainteractivehub@gmail.com
Phone: +234 706 609 6155
Support Center: support@gofroma2zafrica.com